Your files have been encrypted by ransomware
Disconnect from the internet immediately. Do not pay the ransom. Check nomoreransom.org on a different computer - they can have a free decryptor.
Ransomware encrypts your files and demands payment. Don't pay. Disconnect immediately to stop spreading. Check nomoreransom.org for free decryptors.
Risk: High
⏱ Hours to days
Intermediate
⚡ Before you start
- ✓Disconnect from internet and network immediately
- ✓Don't turn off computer yet
- ✓Photograph the ransom note
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Paying ransom without checking free decryptors first
- Turning off computer before checking alternatives
Signs you need professional help
- Business environment with multiple systems infected Need professional recovery assistance
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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