Spotify not playing songs, skipping, or showing errors
Spotify hit a glitch or your internet connection dropped. Restart the Spotify app first, then restart your router if Spotify still isn't playing. This fixes it in under two minutes. If you're getting an error message, that error code points to a specific problem we can fix.
When Spotify stops playing, it's from a bad internet connection, an outdated app, or a temporary glitch in Spotify's system. Sometimes your device ran out of storage space, or Spotify lost permission to use your speakers. We'll restart the app, check your connection, and look at any error messages you're seeing.
- ✓Check that you're connected to WiFi or mobile internet (check that other apps can load web pages)
- ✓Check that the Spotify app hasn't been closed or minimized without you noticing
- ✓Check that your volume isn't muted on your device or in the Spotify app
- ✓Make sure other music apps work (Apple Music, YouTube Music, etc.) or if Spotify is the only problem
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Restarting the computer instead of just the Spotify app. The app is where the glitch is, not the computer
- Assuming the router is fine because other apps work. Netflix or YouTube can't need as much bandwidth as real-time streaming music
Signs you need professional help
- If you've restarted Spotify, checked your internet, updated the app, and music is still not playing, there can be an issue with your Spotify account, your device permissions, or a deeper hardware problem. Give us a call and we'll check your account status and audio settings.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
