Spotify won't play music or keeps pausing
Check internet connection, restart Spotify, log out and back in, or clear the app cache.
Spotify playback fails from connectivity problems, expired login session, corrupted cache, or account conflicts with multiple devices. Most fix by restarting, checking connection, logging out and back in, or clearing cache.
Risk: Medium
⏱ 5–15 minutes
Beginner
⚡ Before you start
- ✓Check internet connection is active and stable
- ✓Check Spotify isn't open on another device at the same time
- ✓Confirm speaker/headphone volume isn't muted
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking internet before assuming app issue
- Assuming volume is adequate without checking both system and app volume
- Forgetting Spotify only plays on one device at a time per account
- Not restarting after fixes
Signs you need professional help
- Playback works on WiFi but not mobile data Music plays but completely silent no matter volume level Specific songs won't play but others do
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