Your camera isn't working in Microsoft Teams
Teams either doesn't have permission to use your camera or your camera is turned off in Teams settings. Go to Teams Settings → Devices → Camera and check that it's turned on and set to the right camera. If it's off, turn it on. This fixes it.
Your camera isn't working in Teams because either Teams doesn't have permission to access it, or the camera is turned off in Teams settings. Sometimes it's plugged into your computer but Teams just doesn't know it's there. We'll walk you through finding the camera in settings, turning it on, and giving Teams the permission it needs.
- ✓Make sure the camera is plugged in and the cable is fully connected to your computer
- ✓Make sure the camera works in other apps like Windows Camera or FaceTime
- ✓Make sure you see a camera icon in Teams at all. If there's no camera icon, Teams can't find the camera
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking the camera is broken when it's just turned off in Teams settings. Check settings first before assuming the hardware is damaged
- Not realizing that another app is using the camera and won't let Teams access it. Close other video apps and try Teams again
- Forgetting to give Teams permission in your operating system settings. Even if the camera is on in Teams, Windows or macOS can still block it
Signs you need professional help
- The camera works in other apps but Teams still can't use it after you've checked settings and permissions You see an error message like 'Camera blocked' or 'No camera found' and it doesn't go away The camera was working fine yesterday and nothing has changed but it stopped working today
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
