TV app crashing the moment you open it
The app has a glitch or old data is causing it to fail. Close it completely, clear the app's stored data, and try again. This fixes it in under a minute.
Apps store information from previous uses so they load faster. Sometimes that old data gets corrupted and causes the app to crash immediately. Clearing it out gives the app a fresh start. After you do this, the app will download fresh data the next time you use it.
Risk: Low
⏱ 5 minutes
Beginner
⚡ Before you start
- ✓Have your TV remote nearby and ready to use
- ✓Make sure you're not in the middle of using another app
- ✓Have your WiFi network name and password ready if you need to reconnect
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Only force closing the app without clearing the app data
- Not waiting long enough after clearing data before opening the app again
- Assuming it's a TV problem when it's just this one app
Signs you need professional help
- If you've cleared the app data and restarted your TV and it still crashes immediately, give us a call.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
