YouTube not loading or keeps buffering on your TV
Slow or no internet is the most common cause. Restart your TV first — this fixes it. If that doesn't work, check if anyone else in the house is using a lot of internet.
YouTube streams video and needs a steady internet connection. If your WiFi is slow or drops, the app can't load videos fast enough so it buffers. Restarting the TV clears problems with the app. If the problem stays, your internet connection is too slow or someone else is using a lot of bandwidth.
- ✓Make sure your TV is connected to WiFi
- ✓Check if anyone else in your household is streaming or downloading
- ✓Have your TV remote nearby
- ✓Expect your TV to restart — this takes a few minutes
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking if other apps work before blaming YouTube
- Blaming YouTube when the internet connection is actually slow
- Not restarting the router — only restarting the TV
Signs you need professional help
- If you've restarted both your TV and router, and YouTube still won't load, give us a call.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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