Your TV has picture but no sound
When you have a picture but no sound, it's mute being on, the wrong audio output selected, or an HDMI handshake problem. Check mute first. It's the fastest fix.
A TV with picture but no sound has either been muted, had its audio routed to the wrong output, or lost the audio signal through HDMI. These are all settings or connection fixes.
Risk: Low
⏱ 5-10 minutes
Beginner
⚡ Before you start
- ✓Have your TV remote nearby
- ✓If using HDMI, know which device is connected (cable box, streaming device, etc.)
- ✓Make sure any external speakers or soundbar are plugged in and powered on
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Checking mute on the remote when the TV itself is muted
- Not pushing the HDMI cable in far enough
- Thinking the TV is broken when it's just muted
Signs you need professional help
- If you've checked mute, volume, and HDMI connections and there's still no sound, give us a call.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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