Audio is out of sync when casting to your TV
Audio sync problems when casting are because your WiFi connection is unstable or weak. Move your phone and Chromecast closer to the router — this fixes it in less than 5 minutes.
When you cast to Chromecast, your phone sends video and audio over WiFi. If the WiFi connection is weak or unstable, the audio arrives at a different time than the video. Moving your phone and Chromecast closer to the router strengthens the signal and fixes the sync problem.
- ✓Make sure your phone is charged so you can hold it while testing
- ✓Have a video app ready to test with (YouTube, Netflix, etc.)
- ✓Stay within arm's reach of your router while troubleshooting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Moving only the phone closer but not the Chromecast — they both need strong signal
- Not waiting long enough for the Chromecast to fully restart
- Assuming the TV is the problem when the real issue is WiFi signal strength
Signs you need professional help
- If you've moved closer to the router, removed interference, and restarted the Chromecast but audio is still out of sync, get in touch and we'll help troubleshoot what's causing the weak WiFi signal.
Book a technician
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