Chromecast doesn't show up when you try to cast
Your phone and Chromecast are on different WiFi networks or can't see each other. Make sure both are on the same WiFi, restart your Chromecast by unplugging it for 10 seconds, then try again. This fixes it Every time.
Your phone and Chromecast talk to each other over WiFi. If they're on different networks or the WiFi connection is broken, they can't find each other. Checking they're both on the same WiFi and restarting the Chromecast fixes this.
Risk: Low
⏱ 5–15 minutes
Beginner
⚡ Before you start
- ✓Know your WiFi network name and password
- ✓Have the Chromecast plugged in and powered on
- ✓Have your phone nearby and on WiFi
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Being on a guest WiFi network while your Chromecast is on the main network — they need to be on the exact same network
- Not waiting long enough for Chromecast to fully restart — the light needs to be steady white or blue, not blinking
- Unplugging the TV remote receiver instead of the Chromecast power cable when trying to restart
Signs you need professional help
- If your Chromecast appears in the Cast menu but casting fails or disconnects immediately during playback, if you've restarted both devices and checked the WiFi but it still doesn't show up, or if the light on your Chromecast stays red or keeps blinking, get in touch for help.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
