Casting from phone to TV not working
Casting fails when your phone and TV are on different WiFi networks or your TV's casting feature is turned off. Check that both are on the same network and that casting is enabled on the TV.
Casting works by sending video from your phone to your TV over WiFi. Both devices have to be on the same network, the TV has to have casting enabled, and the app on your phone has to support casting.
Risk: Medium
⏱ 10-20 minutes
Intermediate
⚡ Before you start
- ✓Have your phone and TV both powered on
- ✓Know your WiFi network name and password
- ✓Have a casting-supported app installed on your phone (YouTube, Netflix, etc.)
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Connecting to a 5 GHz network when the TV is on 2.4 GHz. They won't see each other even though both are on WiFi.
- Forgetting to enable casting or AirPlay on the TV. It's turned off by default on some models.
- Trying to cast from an app that doesn't support casting. Not all apps have a cast button.
Signs you need professional help
- After checking that both devices are on the same 2.4 GHz network and casting is enabled on the TV, the TV still doesn't appear in the cast list. Give us a call and we can check your WiFi setup and the TV's casting feature.
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