HDMI-CEC not controlling TV or soundbar from one remote
HDMI-CEC lets one remote control multiple devices connected by HDMI cable. It has to be enabled on both the TV and the soundbar or device. Check that both have HDMI-CEC turned on in their settings.
HDMI-CEC is a feature that lets one remote control multiple devices connected with HDMI cables. Both the TV and the soundbar need to have HDMI-CEC turned on, the HDMI cable has to be properly connected, and they have to be on the same HDMI input.
Risk: Low
⏱ 5-10 minutes
Beginner
⚡ Before you start
- ✓Your soundbar or device must be connected to your TV with an HDMI cable
- ✓Have your TV remote and soundbar remote available
- ✓Know how to access your TV and soundbar settings
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Enabling HDMI-CEC on the TV but forgetting to enable it on the soundbar. Both devices need it on.
- Thinking a loose HDMI connection doesn't matter. HDMI-CEC needs a solid connection.
- Not realizing the soundbar has to support HDMI-CEC. Not all soundbars have this feature.
Signs you need professional help
- After enabling HDMI-CEC on both the TV and soundbar, checking the HDMI cable connection, and restarting both devices, your TV remote still won't control the soundbar. Give us a call and we can check if there's a compatibility issue.
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