One of the HDMI ports on your TV stopped working
One HDMI port stops working when the cable is damaged, the port is loose inside the TV, or the TV's HDMI settings need to be reset. Start by trying your TV in a different HDMI port to confirm the problem is with the port.
HDMI ports are connections on your TV that carry video and sound signals from devices like cable boxes, streaming sticks, and game consoles. If one port stops working while others work fine, the problem is with that specific port. It can be a loose connection inside the TV, a damaged cable, or a software issue.
- ✓Have your TV remote handy
- ✓Have access to a different HDMI cable to test with
- ✓Know how to access your TV settings
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Testing with the same damaged cable and assuming the port is broken. Try a different cable first.
- Not trying a different HDMI port. Always test other ports to confirm the problem is with one specific port.
- Assuming the TV is broken when really your TV or cable is the problem.
Signs you need professional help
- You've tried different cables, different devices, and the port is still not detecting anything. Other HDMI ports on the TV work fine. The port hardware is probably damaged and needs to be replaced. Give us a call and we can help you with repair or replacement options.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
