Your TV keeps losing WiFi connection
WiFi dropping from your TV is caused by a weak signal, something interfering with the WiFi, the TV needing an update, or the router having problems. Move the TV closer to the router or restart it. If it's still dropping, update the TV's software.
When a TV keeps losing WiFi, it's one of a few things: the TV is too far from the router and the signal is weak, something else is interfering with the WiFi (like a microwave), the TV's software is out of date, or the router itself needs restarting. A quick test is moving the TV closer to the router. If that fixes it, you know it's a signal issue.
- ✓Have your TV remote nearby — you'll need it to navigate settings
- ✓Make sure your phone or laptop is on the same WiFi network so you can test whether other devices drop too
- ✓Know roughly how far your TV is from your router
- ✓If your router supports 5GHz, have that WiFi password ready
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking if other devices also drop WiFi. If your phone also drops, the problem is your router, not your TV
- Thinking your TV is broken when a software update would fix it
- Not trying the 5GHz band. It's more stable than 2.4GHz
- Ignoring things nearby that interfere with WiFi like cordless phones and microwaves
Signs you need professional help
- If your TV is still dropping WiFi after trying all these steps, it can be a hardware issue with the TV's WiFi antenna. Give us a call and we'll check whether it's a router, network, or TV hardware problem.
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