TV streaming picture is blurry or pixelated
Poor streaming quality is because your subscription plan does not include 4K, the quality settings in the app are set too low, or your internet is too slow. Check which plan you are paying for first.
Streaming services automatically lower picture quality when your internet slows down to prevent buffering. But quality is also limited by which plan you pay for. A basic plan will not show you 4K even with fast internet. Some apps also let you manually set the quality lower to save data.
- ✓Know which plan you are paying for (check your account on phone or computer)
- ✓Have your TV remote handy to change app settings
- ✓If your WiFi is slow, be ready to move the TV closer to your router
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Expecting 4K on a basic Netflix plan. You need the Premium plan for 4K quality
- Not realizing that both fast internet and a 4K-capable TV are needed along with the right plan
Signs you need professional help
- If you have checked your plan and settings and the picture is still not matching what you are paying for, give us a call and we can help.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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