Fire Stick keeps buffering while you're watching
Buffering on your Fire Stick is because the WiFi signal is weak or your internet speed is too slow. Move the Fire Stick closer to your router, or plug it in with an Ethernet cable if possible. If you're watching 4K, try HD instead — it needs less internet speed.
Your Fire Stick streams video over the internet, and buffering happens when the connection is too slow or unstable to keep up with the video quality. The fastest fix is moving the Fire Stick closer to your router so the WiFi signal is stronger. If that doesn't work, check your internet speed — you need at least 5 Mbps for HD and 15 Mbps for 4K. If your speed is fine, something else on your network is using the bandwidth.
- ✓Be ready to move the Fire Stick if needed — it works best within 15-20 feet of the router
- ✓Have speedtest.net ready on your phone or computer to check internet speed
- ✓Make note of what other devices are being used in your home right now
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking 4K streaming is always available — you have to watch in HD if your internet isn't fast enough
- Leaving the Fire Stick in a cabinet where it can't get good WiFi signal
- Not realizing that someone else streaming upstairs while you watch downstairs uses the same internet
Signs you need professional help
- You've moved the Fire Stick close to the router and the signal is strong, but it's still buffering constantly.
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