Audio and video are out of sync on your Smart TV
Audio sync problems happen when your soundbar or Bluetooth speaker adds a slight delay. Most TVs have a built-in audio delay setting that fixes this in seconds. If you're using Bluetooth, switching to HDMI ARC or a wired connection stops the delay completely.
Audio and video sync problems happen when audio takes a different route or takes longer to reach you than video does. Bluetooth speakers add delay because of how Bluetooth works. Your TV's picture processing can also add delay. We'll test where the delay is coming from, then either adjust your TV's audio delay setting or switch to a faster connection.
- ✓Have a streaming service open with a scene that has clear dialogue
- ✓Make sure your soundbar or external speaker is turned on
- ✓Stay near your TV while adjusting settings
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Trying to fix Bluetooth delay through streaming app settings instead of changing the audio connection.
- Making huge audio delay adjustments instead of small 10-20ms steps at a time.
- Assuming the TV's audio delay setting only works for external speakers (it works for all audio sources).
Signs you need professional help
- If your TV has no audio delay adjustment setting or none of the steps fix the sync problem, give us a call and we'll check whether it's a hardware issue with your soundbar.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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