Streaming apps keep buffering on your Smart TV
Your TV is not receiving enough bandwidth. The cause is weak WiFi signal to the TV, the 2.4 GHz band being congested, or too many devices streaming at once. Run a speed test directly from your TV to see exactly what bandwidth it has.
When streaming apps buffer while other devices work normally, your TV isn't getting enough bandwidth. This happens because of weak WiFi signal to the TV, evening congestion on the 2.4 GHz band, or multiple devices streaming at once. We'll test the TV's actual WiFi speed, switch it to 5 GHz if available, and move it closer to the router if needed.
- ✓Have your TV remote ready
- ✓Know the name of your WiFi network
- ✓Have a streaming app open ready to test
- ✓Optional: have an ethernet cable handy if your TV has an ethernet port
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Running a speed test on your phone and assuming the TV has the same speed — phones get better signal.
- Assuming the streaming service is broken when really your WiFi signal is weak.
- Not knowing the difference between 2.4 GHz and 5 GHz bands or which one the TV is using.
Signs you need professional help
- If buffering continues even over ethernet connection, or your internet plan speed is under 25 Mbps for 4K, give us a call.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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