Soundbar connected to TV but no sound coming out
Check that the TV is set to send sound to the soundbar instead of the built-in speaker. Make sure the soundbar isn't muted, check the cable is firmly plugged in, and try a different HDMI port if available.
A soundbar with no sound is because the TV isn't set to send audio to it. Your TV must be told to use the soundbar instead of its own speaker. Check the TV settings for audio output, make sure the soundbar cable is connected, and check the soundbar isn't muted.
- ✓Have your TV remote and soundbar remote nearby
- ✓Know how your soundbar is connected: HDMI, optical, or another cable
- ✓Have a video ready to test with once you make changes
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking the TV audio output settings; many users assume connection alone enables audio output.
- Overlooking the soundbar mute button; a muted soundbar appears connected but silent.
- Using the wrong HDMI port; not all HDMI ports support ARC, especially on older TVs.
- Assuming the HDMI cable is fine without testing with another cable; cable failures are common.
Signs you need professional help
- The soundbar powers on and is set to the right input, the HDMI cable is plugged in, but there's still no sound. Sound works but it's cutting in and out, suggesting a cable or connection issue. Audio works for some apps or inputs but not others, which can indicate a TV software issue.
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