Phone calls not showing on smartwatch
Incoming calls are turned off in your watch's notification settings. Go to your watch's settings, find Notifications or Apps, and make sure incoming calls are turned on. You will also need to check that your phone and watch are still paired and the Bluetooth connection is active.
Your phone and watch need to be paired and talking to each other for call notifications to work. The calls are also a specific type of notification that can be enabled or disabled separately from texts and other alerts. We'll check that the pairing is still active, enable call notifications, and make sure your watch settings allow the alerts through.
- ✓Have your watch and phone nearby and turned on
- ✓Make sure Bluetooth is turned on on both devices
- ✓Keep your watch on your wrist so you can test incoming calls
- ✓Have a way to make an incoming call (a friend's phone number, or your own second phone)
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Only checking watch settings but not checking if the phone and watch are still paired
- Assuming calls are blocked when really the watch is just in silent mode or do-not-disturb
Signs you need professional help
- If your watch and phone are paired, call notifications are enabled, and no alerts are coming through, your watch's notification system will be failing. Give us a call and we'll help troubleshoot.
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