Outlook keeps asking for your password
Outlook stores your password but cannot check it against your email server. Removing the account and adding it back forces a fresh setup. This works for nine out of ten people in under ten minutes.
When Outlook constantly asks for your password, it means the stored credentials are corrupted or your email server rejected them. The stored password no longer works. Removing the account and signing in fresh fixes this.
Risk: Low
⏱ 10-15 minutes
Beginner
⚡ Before you start
- ✓Have your correct email password ready — test it by logging in at outlook.com or your email provider's website first
- ✓Close Outlook completely and restart it when instructed
- ✓Allow Outlook 1-2 minutes to set up the account after adding it back
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Entering the password into an unexpected browser window. Real Outlook authentication happens inside Outlook itself or at the official Microsoft sign-in page
- Reinstalling Outlook before removing the account. Corrupted credentials just get imported again during reinstall
- Changing your password in Outlook. You cannot change your password in Outlook — change it on your email provider's website instead
Signs you need professional help
- If the account is work email and your IT department needs to confirm which authentication method to use. If multi-factor authentication is enabled and you need help generating an App Password. If removing and re-adding the account does not stop the prompting.
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