Some keys on your laptop keyboard stopped working
Dead keys are either jammed from dust or the physical switch is broken underneath. First check if something is blocking the key, then run a keyboard test to confirm which keys are actually broken. If keys physically click but don't type, you likely need a keyboard replacement.
Laptop keyboards have tiny switches under each key. When one breaks or gets stuck, that key stops working while everything else is fine. You can test which keys are actually broken and clear away dust that can be jamming them, but if the switch itself is damaged, the keyboard will need replacing.
- ✓Check if the broken key physically clicks or if it feels mushy and stuck
- ✓Check if the same keys are broken in Windows Safe Mode or if it's all working normally
- ✓Check if you can type the same letters using a different method, like the on-screen keyboard
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Assuming the whole keyboard is broken when only one key is stuck. Test each key individually
- Trying to pry the keycap off with a tool. You can damage the switch underneath
- Not restarting after updating the driver. The update won't take effect until you restart
Signs you need professional help
- You've tested the key and it doesn't register on the keyboard tester. The switch is broken The key still doesn't work after cleaning and updating the driver Multiple keys are broken or the entire keyboard is acting strange. It is water damage
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