Right-click menu not appearing or freezing on Windows
A shell extension is slowing down your context menu. Restart your computer first - this fixes it for people. If that doesn't work, we'll disable the slow extension.
When your right-click menu freezes or doesn't show up, a background program or shell extension is interfering. Shell extensions add extra options to your context menu, but if they break, they slow down the whole menu. We'll find the broken extension and turn it off.
Risk: Medium
⏱ 10-20 minutes
Intermediate
⚡ Before you start
- ✓Stay at your computer while you work through these steps so you can test after each one
- ✓Have a few files or folders ready that you can right-click on to test
- ✓Make sure Windows is updated before starting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not restarting Windows Explorer first - this simple step fixes it for many people
- Disabling all shell extensions at once instead of one at a time to find which one is broken
Signs you need professional help
- If your right-click menu is still slow or frozen after restarting Explorer and checking antivirus, give us a call. We can check which program is causing the problem.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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