WiFi says secured but won't let me connect
Windows is storing an old or wrong password. Forget the network completely and reconnect from scratch. This works in 30 seconds.
When Windows shows a network as secured but won't connect, Windows has saved an old password that doesn't work anymore, or the router's security type changed. Forgetting the network forces Windows to start fresh with a new connection.
Risk: Low
⏱ 5-10 minutes
Beginner
⚡ Before you start
- ✓Have the correct WiFi password ready. Check it on another device that's already connected
- ✓Make sure the password is entered exactly as is, with correct capitalization
- ✓Restart the router first and wait 2 minutes before trying to reconnect
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Typing the password without forgetting the old profile first
- Assuming the password is wrong without checking it on another device
- Restarting your computer without forgetting the network first
Signs you need professional help
- Connection still fails after forgetting and using the correct password. Changing the router's security setting doesn't help. Only this one device can't connect while others work fine.
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