WiFi shows connected but there's no internet
Windows is connected to the WiFi network but cannot reach the internet gateway. Restart your router first. That fixes this issue.
Your computer connected to the WiFi but cannot get past it to the internet. Restarting the router clears it. If that doesn't work, your computer's network settings or WiFi driver needs to be reset.
Risk: Medium
⏱ 5-10 minutes
Intermediate
⚡ Before you start
- ✓Do other devices on this WiFi have internet? If yes, this is just your computer
- ✓Check if Windows shows a yellow warning triangle on the WiFi icon
- ✓Restart your router: unplug it, wait 30 seconds, plug it back in
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not waiting the full 30 seconds when restarting the router
- Assuming the hardware is broken when it's actually a settings problem
- Updating the driver without restarting the computer first
Signs you need professional help
- Limited connectivity persists after router restart and IP renewal. Other devices also fail to get internet on this same WiFi.
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