WiFi says 'No Internet, Secured' on Windows
Your computer is connected to the WiFi but can't reach the internet, likely because of an IP address problem or a driver issue. We'll release your IP address and reconnect, which fixes this in about 30 seconds. If that doesn't work, we'll update the WiFi driver.
When Windows says 'No Internet, Secured', your computer is talking to the router but the router isn't giving it a valid internet address, or a driver update broke the connection. The fix is simple: release the bad address and get a new one. If that doesn't work, the WiFi driver needs updating.
- ✓Check that other devices in your home can access the internet on the same WiFi
- ✓Check if this started after a Windows update
- ✓Check if the router lights look normal (not red or orange)
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Restarting the computer instead of releasing the IP address. The problem is the address your computer has, not something a restart can fix
- Assuming the router is broken when it's actually just the one computer. If other devices work, the router is fine
Signs you need professional help
- If your computer still says 'No Internet, Secured' after releasing your IP, updating your driver, and restarting your router, give us a call and we'll troubleshoot your network setup.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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