Account Help Help

Account disabled because of suspicious activity

›

Account locked after too many failed login attempts

›

Account recovery email going to spam or not arriving

›

A family member is locked out of a shared account

›

Age verification keeps failing when you sign up

›

App-specific password not working for email or other apps

›

Browser bookmarks not syncing between your devices

›

Calendar events not syncing between your devices

›

Can't change the email address on your account

›

Can't change your display name on your account

›

Can't recover your account because you don't have access to your phone or email

›

Can't remember the answers to your security questions

›

Can't reset your password because the old email is gone

›

CAPTCHA or security check not loading when you try to log in

›

Changed your phone number and can't recover your account

›

Charged twice for the same purchase

›

Charged twice for the same subscription

›

Child account has too many restrictions or not enough

›

Contacts not showing up on your phone or other devices

›

Contacts not syncing between your phone and computer

›

Contacts not syncing between your phone and email

›

Display name changed but not showing up everywhere

›

Email alias not receiving messages

›

Email forwarding not working

›

Email inbox full, not receiving new emails

›

Email verification link expired before you clicked it

›

Face ID or fingerprint login not working for your account

›

Free trial charged you without warning

›

Google account storage full, can't send or receive emails

›

How to check if your email was in a data breach

›

How to create a strong password you can actually remember

›

How to create backup codes so you can always get into your account

›

How to delete your account permanently

›

How to download a copy of all your data from an account

›

How to download all your data from an online account

›

How to remove apps that have access to your account

›

How to request that your account and data be deleted

›

How to set up a passkey so you don't need a password

›

How to set up a password manager

›

How to set up a password manager to protect your accounts

›

How to set up email forwarding so emails go to another address automatically

›

How to set up your email on a new phone

›

How to spot a fake login page

›

How to stop companies tracking you for ads

›

How to turn on two-factor authentication on any account

›

iCloud account locked, can't access Apple services

›

Locked out after too many wrong password attempts

›

Locked out because of two-factor authentication

›

Locked out of your Google account

›

Login page won't load or keeps timing out

›

Login says your account doesn't exist

›

Lost your recovery codes and can't get into your account

›

Lost your two-factor backup codes and can't get in

›

Magic link or sign-in email not arriving

›

Notes not syncing between your phone and computer

›

Not getting emails from one specific person

›

Notification settings keep resetting

›

Not receiving emails from your account provider

›

Passkey login not working on your device

›

Password reset email isn't arriving

›

Password reset email never arrived

›

Payment method keeps getting declined

›

Profile picture updated but not showing on all your devices

›

Refund approved but money hasn't shown up yet

›

Security questions not accepting your answers

›

Signed out of your account on all devices at once

›

Single sign-on not working, can't log in with company credentials

›

Someone changed your password and you can't get in

›

Someone changed your recovery email without your permission

›

Still getting charged after you cancelled a subscription

›

Subscription auto-renewed and you didn't expect it

›

Two-factor authentication codes not working

›

Two-factor authentication is locking you out

›

Unexpected charge on your credit card from an app

›

Unknown device logged into your account

›

Verification code not arriving by text message

›

What is single sign-on and should you use it?

›

Work login (single sign-on) not working on your personal device

›

You're being charged for a subscription you didn't authorise

›

You accidentally removed a trusted device from your account

›

You clicked a suspicious link in an email

›

You got an alert about a suspicious login to your account

›

You got a notification that your data was in a breach

›

You keep getting signed out or your session keeps expiring

›

You lost your account recovery codes

›

Your account has been hacked — here's what to do

›

Your account language or region changed on its own

›

Your account shows the wrong time zone

›

Your email account has been compromised and you need to recover it

›

Your email account is sending spam to your contacts

›

Your email is sending spam to your contacts without you knowing

›

Your new profile photo isn't showing up everywhere

›

Your password was exposed in a data breach

›

Your saved passwords disappeared from your browser

›