Skip to main content

iPhone Help

166 guides available

Fix-IT-Bot
Not sure which guide is right?
Fix-IT-Bot will find it in 3 taps.
AirDrop not receiving files on your iPhone
AirDrop stuck on Waiting and not sending files
AirPods won't connect to your iPhone
Always-On Display draining iPhone battery too fast
App freezes or closes immediately when you open it
Apple ID has been disabled for security reasons
Apple ID is greyed out in Settings and you can't tap it
Apple ID locked. Two-factor codes not working
Apple ID locked or can't sign in
Apple Pencil won't connect to your iPad
Apps crashing after iOS update
Apps stuck on 'Loading' or 'Waiting' after restoring your iPhone
App won't download or update from the App Store
AssistiveTouch not showing or not responding on iPhone
Back Tap not triggering actions on iPhone
Bluetooth audio cutting out during phone calls in your car
Bluetooth device won't connect to your iPhone
Bluetooth keeps disconnecting from your devices
Calendar events disappeared from iPhone
Calls going to the wrong line on your dual SIM iPhone
CarPlay not connecting when you plug in your iPhone
Cellular data toggle is greyed out and won't turn on
Cinematic mode not available or not blurring background in video
Contact Poster not showing when you call someone
Emergency SOS not calling when triggered on iPhone
eSIM not activating on your iPhone
eSIM QR code not scanning on your iPhone
eSIM says No Service after an iOS update
eSIM transfer failed when setting up your new iPhone
External keyboard won't connect to your iPad
Face ID not recognizing you with a mask or sunglasses
Face ID stopped working on your iPhone
FaceTime calls failing or not connecting
FaceTime calls not ringing on your iPhone
FaceTime connects but the other person can't see your video
FaceTime shows black screen instead of video
FaceTime video freezes but you can still hear the other person
FaceTime video quality poor or freezing during calls
Family members can't see or download your purchases
Family Sharing invites not working or not showing up
Find My iPhone not updating location or showing wrong location
Focus mode not blocking notifications on iPhone
Forgot Apple ID password or can't reset it
Group iMessages not working or not receiving replies
Guided Access not locking iPhone to one app
Hey Siri keeps activating on its own without being called
Hey Siri not responding or not activating on iPhone
How to control iPhone privacy and security settings
How to move everything to your new iPhone
How to screen record with audio on your iPhone
How to set up an iPhone for a child
How to switch between two eSIM lines on your iPhone
iCloud storage full. Can't back up or sync
iMessages not delivering to contacts
iMessage stuck on waiting for activation
iOS update fails because your iPhone doesn't have enough storage
iOS update says not enough storage even though you have space
iPad stops charging at 80 percent
iPad won't charge or charges very slowly
iPhone AirPlay and screen mirroring to TV not connecting
iPhone alarm not going off in the morning
iPhone auto-brightness not working. Screen brightness won't adjust
iPhone battery draining faster than it used to
iPhone battery draining fast right after an update
iPhone battery draining fast when you're not using it
iPhone battery drains too much when you're not using it
iPhone battery health below 80%
iPhone Bluetooth keeps disconnecting from your car
iPhone Bluetooth not connecting to your speaker
iPhone cellular data is very slow
iPhone dark mode not activating or reverting to light mode
iPhone dictation/voice-to-text not working
iPhone Do Not Disturb isn't stopping notifications
iPhone freezing or becoming unresponsive
iPhone frozen and force restart not working
iPhone getting hot or overheating
iPhone hotspot keeps disconnecting other devices
iPhone iOS update won't install or keeps getting stuck
iPhone keyboard haptic feedback or vibration not working when typing
iPhone light sensor not working. Auto-brightness and true tone are grayed out
iPhone lost or stolen. What to do now
iPhone Mail app not sending emails, stuck in outbox
iPhone Night mode not turning on in low light
iPhone not charging on wireless charger
iPhone notification sounds stopped playing
iPhone not ringing for incoming calls, custom ringtone not working
iPhone panorama photos coming out distorted or misaligned
iPhone Personal Hotspot isn't working or isn't visible
iPhone Personal Hotspot not working or not showing up
iPhone photos aren't syncing to iCloud
iPhone photos taking up too much storage space
iPhone plugged in but not charging
iPhone running slow and lagging
iPhone says Unable to Check for Update
iPhone screen flickering or flashing
iPhone screen goes black during phone calls and won't come back
iPhone screen not responding to taps
iPhone screen turns off too quickly or screen timeout too short
iPhone shared album invitations not showing or photos missing
iPhone showing Activation Lock after a factory reset
iPhone showing SIM Not Supported error
iPhone slow motion video not recording at high frame rate
iPhone speaker not working or very quiet
iPhone speaker sounds muffled during phone calls
iPhone storage is full and you can't take photos or install apps
iPhone storage is full and you can't update iOS
iPhone stuck on Apple logo during or after update
iPhone stuck on the Apple logo and won't start up
iPhone Touch ID not recognizing your fingerprint
iPhone touchscreen not responding to taps
iPhone touchscreen response is slow or delayed
iPhone visual voicemail not loading or playing messages
iPhone widgets on home screen not updating with new info
iPhone WiFi is greyed out and won't turn on
iPhone WiFi keeps dropping or disconnecting
iPhone won't connect to WiFi
iPhone won't turn on or is stuck on the Apple logo
Live Photos not recording or not playing on iPhone
Messages sending as green text instead of blue iMessage
Microphone not working during calls or recordings
Multiple apps keep crashing or closing on their own
No sound on phone calls but the speaker works for everything else
Notifications aren't showing up on your iPhone
On-screen keyboard not appearing on iPad
Optimized Battery Charging not working on your iPhone
Other or System Data is taking up all your iPhone storage
Personal Hotspot not showing up on other devices
Phone storage is full and you can't install apps
Photos and videos won't send in iMessage
Photos are missing or disappeared from iPhone
Photos sent in iMessage not downloading or showing blurry
Portrait mode not available or blurring wrong areas on iPhone
Quick Start not working when setting up a new iPhone
Ran out of iCloud storage and your iPhone won't back up
Safari won't load websites or pages show blank
Screen recording button is greyed out on your iPhone
Screen recording has no sound when you play it back
Screen recording has video but no audio
Screen recording not saving to your Photos on iPhone
Screen recording on iPhone captures video but no system audio
Screen Time limits not blocking apps on iPhone
Seeing fake virus warnings or suspicious pop-ups
Shared Photo Library not syncing between family members
Siri isn't responding or understanding what you say
Stolen Device Protection locked you out of your own iPhone
Stop iMessages from appearing on your other Apple devices
Transferring eSIM from old iPhone to new iPhone
True Tone not available or greyed out
True Tone stopped working after a screen repair
Use your iPad as a second screen for your Mac
What is an iPhone backup and why it matters
What is Face ID and how does it work
What is Focus mode on iPhone and how to use it
What is iCloud and do I need it
What is the App Privacy Report on iPhone?
What to do if you lose your phone while travelling
WiFi calling not working on your iPhone
WiFi is greyed out in iPhone Settings and you can't turn it on
WiFi password sharing not working between Apple devices
Worried apps are tracking your location too much
Your AirPods won't switch between your iPhone and other Apple devices
Your iPhone hotspot isn't showing up or won't connect
Your iPhone hotspot isn't working or other devices can't connect
Your iPhone shows way too much Other storage
Your iPhone speaker sounds muffled or quiet
Your iPhone update is stuck on Verifying Update and won't finish

Can't fix it yourself?

We can fix most iPhone problems remotely in 15 minutes. Weekend appointments only.