Your email account is sending spam to your contacts
Someone else has access to your email account and is using it to send spam. Change your password immediately to lock them out, then turn on two-factor authentication to keep them out. This stops the spam and secures your account.
When your email sends spam to your contacts, someone else has your password and access to your account. They got in through a data breach, a phishing attack, or a weak password. The fix is to change your password right away to lock them out, turn on two-factor authentication so they cannot get back in, and remove any third-party apps they connected to your account.
- ✓Have your email account login credentials ready — you need to change your password immediately
- ✓Have your phone nearby — you'll need it to set up two-factor authentication
- ✓Know which email provider you use (Gmail, Outlook, iCloud, Yahoo) — security settings are in different places
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Using a similar password to the old one — make it completely different so the attacker can't guess it
- Not checking for connected apps — these keep sending spam even after a password change
- Not warning your contacts — they'll click the spam links thinking they're from you
Signs you need professional help
- If spam keeps being sent after you've changed your password, turned on two-factor, and removed unknown apps, give us a call and we'll do a full security audit of your account.
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