Google account storage full, can't send or receive emails
Your Google account comes with 15GB of free storage shared between Gmail, Drive, and Photos. Once it's full, Gmail stops working. Delete old emails with large attachments or old photos to fix it.
Google gives you 15GB free storage for Gmail, Drive, and Photos all combined. When one fills up, they all suffer. Old emails with big attachments and backup photos are the biggest space hogs. We'll delete or archive what you don't need and get your email working again.
- ✓Make sure you know your Google account email and password
- ✓Have access to a computer or phone with a web browser
- ✓Be prepared to permanently delete files — this can't be undone
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Only deleting a few emails and thinking that's enough. If you've been getting emails for years, you need to delete hundreds to make real space.
- Forgetting to empty the Trash after deleting. Files in Trash still count toward your storage quota until you permanently delete them.
Signs you need professional help
- If you've deleted a lot of old files and Gmail still won't work, or if you want to buy more storage, give us a call and we can help you figure out the best option.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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