AssistiveTouch not showing or not responding on iPhone
AssistiveTouch is a floating on-screen button that appears when you enable it in Accessibility settings. If it is missing, it is turned off. If it is there but not responding, restart your phone. Enable it or restart and it will work again.
AssistiveTouch is an accessibility feature that adds a soft button to your screen, letting you access functions without pressing physical buttons. When it stops showing or responding, it's either turned off in settings or your phone needs a restart.
- ✓Make sure AssistiveTouch is turned on in Settings → Accessibility → Touch → AssistiveTouch
- ✓Know that the button is a small white circle and can appear in any corner of your screen
- ✓Have a few minutes to wait for the button to appear after enabling it
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not waiting long enough for the button to appear after enabling it — give it a few seconds
- Not looking in all the right places — the button can be in any corner and is sometimes quite small
Signs you need professional help
- If AssistiveTouch is enabled, the button is visible and set to a large size, but tapping it still doesn't open the menu after a restart, give us a call and we'll investigate whether there's a deeper issue.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
