Find My iPhone not updating location or showing wrong location
Find My updates your location through a mix of GPS, WiFi, and Bluetooth. When it stops updating, the problem is that Location Services is off or Find My does not have permission to see your location. Turn Location Services back on and make sure Find My has permission. This fixes it instantly.
Find My relies on your phone knowing where it is in the world. GPS, WiFi, and mobile networks all help it figure that out. When location is off, restricted, or not shared, Find My has nothing to show. We will turn on Location Services, grant Find My permission to see your location, and make sure your phone is sharing that location.
- ✓Check that Location Services is turned on - go to Settings → Privacy & Security → Location Services and flip the toggle on
- ✓Check that Find My has Location permission - go to Settings → Privacy & Security → Location Services, scroll to Find My, and make sure it is set to Always
- ✓Check that you are sharing your location - open Find My → People tab and look for your name - if you are not there, turn on location sharing
- ✓Check that your phone has an internet connection - WiFi or mobile data so it can send location updates
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Turning on Location Services but forgetting to grant Find My permission - the app needs both
- Having location sharing off and not realizing others cannot see you even though the app is working
Signs you need professional help
- If you've turned on Location Services, granted Find My permission, enabled sharing, and have a good internet connection but Find My still isn't updating your location, there's a deeper issue. Give us a call and we'll help troubleshoot.
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