iPhone screen not responding to taps
An unresponsive screen is a software glitch that a force restart can fix. If that doesn't work, it is a hardware problem that needs repair. Try the restart first. It works.
Your iPhone's touchscreen stops responding when the operating system freezes, when an app crashes the system, or when moisture gets inside. The first thing to do is always a force restart, which clears temporary memory problems and resets the touchscreen system. If the screen is cracked or if restarting doesn't help, you'll likely need hardware repair. But an unresponsive screen is just a software glitch that goes away with a restart.
- ✓Make sure your hands are clean and dry before testing
- ✓Identify which areas of the screen respond and which don't
- ✓Check for any visible cracks or physical damage
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Doing a regular restart instead of a force restart. Regular restart is too gentle and won't fix the problem
- Using the phone while it's wet. Wait for it to dry completely
- Not letting the phone cool down long enough. Give it at least 10 minutes
- Assuming the screen is broken when it's just a software glitch
Signs you need professional help
- The force restart didn't fix it and the screen is still completely unresponsive
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