What to do if you lose your phone while travelling
Find a computer or borrow someone's phone immediately and go to iCloud.com to lock or locate your phone. If you can't recover it in the next hour, erase it remotely. Your most important step is changing your Apple ID password from any computer, which you can do without your phone.
Losing your phone while travelling is stressful, but you can protect yourself from anywhere in the world. From any computer or friend's phone, you can use Find My to lock your phone remotely or erase it completely. Changing your Apple ID password is your first priority because it stops anyone from accessing your photos, email, banking apps, and other accounts. A locked or erased phone is worthless to a thief.
- ✓Find a computer, internet café, or friend's phone with internet access
- ✓Have your Apple ID email address ready
- ✓Have your Apple ID password or be able to reset it via email
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Waiting too long before taking action. The first hour is critical
- Trying to recover the phone without first protecting your accounts. Change your Apple ID password first
- Not changing your Apple ID password because you think the phone is locked. A password reset can unlock it
- Forgetting to call your carrier to block the SIM card
Signs you need professional help
- You can't find any computer with internet access. You forgot your Apple ID password and can't reset it. Find My shows the phone offline. You need help filing a police report or insurance claim.
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