iCloud storage full. Can't back up or sync
Your iCloud is full because you're storing old device backups you no longer need. Go to Settings → your name at the top of the screen → iCloud → Manage Storage and delete the old backups. This frees up gigabytes instantly. If you still need more space, you can upgrade your plan for $0.99 a month.
iCloud gives you 5GB free, but use more. When it fills up, your iPhone stops backing up and syncing. The main culprit is old backups from iPhones you no longer own. Delete those and you're done. Quick and painless.
- ✓Check Settings → your name at the top of the screen → iCloud → Manage Storage to see how much space you're using
- ✓Check what's taking up the most space. Backups, photos, mail, or something else
- ✓Check when your last successful backup was
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Deleting your current phone's backup by mistake. You only want to delete old device backups
- Thinking that deleting photos from your iPhone deletes them from iCloud. They're separate
- Not realizing that old device backups are the real space wasters
Signs you need professional help
- If you can't find the Backups section in iCloud settings, accidentally deleted something important, or storage still hasn't freed up after deleting backups, give us a call and we'll sort it out.
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