Can't connect Bluetooth headphones to Smart TV
Your headphones and TV need to forget each other and start fresh. Put your headphones in pairing mode, search for them on the TV, and connect. If they were paired before, the TV needs to forget that old connection first.
Bluetooth is a short-range wireless connection that gets confused when headphones have been paired with other devices. We'll clear any old connections, put your headphones in fresh pairing mode, and get them talking to your TV again.
- ✓Your headphones are fully charged
- ✓Your headphones are within 10 feet of the TV
- ✓Bluetooth is turned on in your TV's settings
- ✓Your headphones are not currently connected to another device
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not putting the headphones in pairing mode before searching, the TV won't find them if they're in regular mode
- Trying to connect while the headphones are paired with a phone, disconnect from the phone first
Signs you need professional help
- If the headphones are paired but still won't play audio, or if they keep disconnecting after a few seconds, give us a call.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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