Someone else can have access to your email account
Act immediately. Check your login history first — it takes 2 minutes and shows exactly what happened. Then change your password, sign out all other sessions, and turn on two-factor authentication.
Your email is the master key to every account you own. Anyone who gets in can reset your bank password, your insurance login, your social media — everything. The good news is you can lock them out right now by changing your password and ending their sessions. Speed matters.
- ✓Have a phone you trust, or use a computer where you're certain you're the only user
- ✓Make sure you're not currently using a borrowed or public computer
- ✓Check your email login history in the next 5 minutes — fresh activity shows up there first
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Using the same password you just changed as your new password — pick something completely new that you've never used before
- Waiting to change passwords on other accounts — do this right away before the attacker can use your email to reset them
- Deleting your entire email account thinking it will stop someone — it won't, because the attacker already has your data
Signs you need professional help
- If you found evidence of unauthorized access and want a professional to confirm everything is secure now, you're locked out of your account and can't change your password, your bank or financial accounts show suspicious activity, or you want us to check your computer for malware that can have caused the breach.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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