You clicked a suspicious email link and are worried about it
Just clicking is not dangerous. The real risk comes from what you did after clicking. If you closed the page immediately and entered nothing, your risk is very low.
Clicking a link is safe. The danger is entering information, downloading files, or calling phone numbers. If you closed the page right away and typed nothing, the risk is low. A quick check of your Downloads and a security scan will tell you whether anything was installed.
Risk: Medium
⏱ 10-20 minutes
Beginner
⚡ Before you start
- ✓If the page is still open, close it immediately by clicking the X — don't click anything on it
- ✓Check your Downloads folder for files you didn't ask for — don't open them
- ✓If you typed a password on that page, change that password on the real website right now
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Calling the phone number shown on the suspicious page — that number is part of the scam
- Opening a downloaded file to see what it is — don't open files ending in.exe,.zip,.msi,.bat,.scr
- Leaving the computer off for days because you're scared — this prevents you from running the security scan
Signs you need professional help
- You entered your Social Security number, bank account, or primary email password on the page, Windows Security found and removed a threat but you want professional confirmation, your computer is acting strangely after the click with new programs, browser redirects, or unexpected pop-ups, or you want a professional to confirm your computer is fully clean before using online banking.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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