Your printer prints faded or streaked pages
Dried ink is clogging the printhead nozzles so ink can't flow. Run your printer's cleaning tool. This fixes most fading in under 10 minutes.
Faded or streaked pages happen when ink can't flow properly due to dried deposits clogging the printhead nozzles. Your printer has a built-in cleaning utility that dissolves the clogs. For laser printers, low toner or uneven distribution causes fading. Running a cleaning cycle or redistributing toner fixes most cases.
- ✓Know whether your printer is an inkjet (sprays liquid ink) or laser (uses toner powder)
- ✓For inkjet, have your printer software ready to run cleaning cycles
- ✓For laser, have access to the inside of the printer to rock the toner cartridge
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Running more than three cleaning cycles in a row — each uses ink and won't help if the clog is severe, waiting between cycles gives dried ink time to soften
- Shaking the cartridge hard to loosen dried ink — gentle rocking is fine, but hard shaking can cause leaks
- Replacing the cartridge before running the cleaning cycle — cleaning should be your first step and saves the cost of an unnecessary cartridge
Signs you need professional help
- After two cleaning cycles with 30-minute wait periods the nozzle check still shows the same gaps, or a new genuine cartridge is installed but pages are still faded — give us a call and we'll assess whether the printhead needs professional cleaning or replacement.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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