Pop-ups demanding payment for security software
Do not pay anything and do not call any number in the pop-up. These are scams. Some are fake web pop-ups in your browser. Others are adware installed on your computer. Both are fixable.
Payment demand pop-ups are either browser-based scams or adware installed on your computer. Browser pop-ups stop when you close the tab and remove notification permission. Adware pop-ups mean software on your computer is generating fake alerts. Removing the adware stops them permanently. Either way, the number to call is fake and paying makes it worse.
- ✓Do not click on the pop-up or enter any information
- ✓Do not call any phone number shown in the pop-up
- ✓Have 15-20 minutes to check and remove adware
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Clicking the pop-up to close it — this may download malware or take you to the scammer's payment page
- Calling the phone number in the pop-up — you will reach a scammer who will convince you to pay
- Allowing the pop-up's 'notification permission' — this makes it appear repeatedly even after closing the browser
Signs you need professional help
- If pop-ups still appear after uninstalling suspicious programs and running Windows scan. If you already gave payment information to one of these pop-ups. If you want a complete check to make sure all adware is gone.
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