Windows is asking for a BitLocker recovery key on startup
BitLocker is disk encryption that requires a recovery key when certain hardware changes are detected. If you have the key, enter it. If not, you will need to reset Windows or have Microsoft help.
BitLocker encrypts your hard drive for security. When Windows detects changes (like connecting a different hard drive to the motherboard), it asks for the recovery key to check ownership. If you have the key, entering it unlocks the drive. If you do not have the key and have never saved it, you cannot access the drive without help from Microsoft support.
- ✓Look for your 48-digit recovery key — check emails from Microsoft or security settings
- ✓Know your Microsoft account password
- ✓Have internet access
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Typing the recovery key with dashes — the key should be entered as numbers only
- Assuming the recovery key is the same as a Windows password — they are different
- Turning off the computer during BitLocker recovery — this can damage the drive
Signs you need professional help
- If you cannot find your recovery key. If entering the key is not working. If you need to check ownership with Microsoft support. If your hard drive hardware changed and you want to know why BitLocker triggered.
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