Your password was exposed in a data breach
Change the compromised password right now on every account where you used it, making each one completely different. Then turn on two-factor authentication on your most important accounts — email, banking, and social media.
A data breach means a company's database was hacked and your login details were exposed. The breach happened on their end. You didn't do anything wrong. But now your password is out there, and attackers will try it on every website they can think of. Change it immediately on every account where you used the same password.
- ✓Have access to the account that was affected — make sure you can log in with the current password
- ✓Have your recovery email and phone number ready
- ✓If you use a password manager, have it open — you'll need to update or add saved passwords as you change them
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Only changing the password on the breached account and forgetting about other accounts using the same password
- Creating a new password that's similar to the old one — attackers test variations. Make it completely different.
Signs you need professional help
- If you found logins you don't recognise, see changes you didn't make, or can't access your account after changing the password, give us a call and we'll help secure it.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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