Profile picture updated but not showing on all your devices
Profile pictures take time to sync across all your apps and devices. Log out and back in on your devices showing the old picture — this forces them to load the new one. If that doesn't work, clear the app's cache.
When you update your profile picture, the change happens in your account settings instantly but other apps and devices keep showing the cached old image until they refresh. Logging out and back in forces the refresh. Clearing the app or browser cache also works. Give it up to 24 hours for everything to update.
- ✓Make sure you've already uploaded the new picture and it's showing correctly in your account settings
- ✓Have your login credentials ready for devices where the old picture is still showing
- ✓Know which apps or devices are still showing the old picture
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Expecting the picture to update instantly everywhere — it takes time for apps and services to sync
- Not logging out and back in to force the refresh
Signs you need professional help
- If the old picture is still showing after 48 hours on all devices despite logging out and clearing cache, give us a call.
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