Contacts not showing up on your phone or other devices
Your contacts are stored in your Google, Apple, or Microsoft account — they're not gone. Make sure you're signed in to the right account and that contact sync is turned on. This syncs your contacts down to your device within minutes.
When contacts aren't showing up, they're still safe in your cloud account (Google, iCloud, or Microsoft). Your device just needs to be told to load them. Make sure you're signed in to the right account, turn on contact sync, and give it a few minutes to pull everything down.
- ✓Check that you're signed in to your Google, Apple, or Microsoft account on your device
- ✓Check that contact sync is turned on for that account
- ✓Wait a few minutes if you just turned sync on — contacts take a moment to download
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not realising contacts are tied to a specific account. If you sign in to a different account, you get different contacts
- Saving contacts to 'Phone only' without backing them up. They're lost if you lose the phone
Signs you need professional help
- If you've checked your account and sync settings and contacts still aren't appearing, give us a call and we'll help track them down.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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