iPhone not charging on wireless charger
The iPhone and charger aren't making good contact or the charger isn't powered. Remove any thick case or metal accessories, place the iPhone in the center of the charger, and check that the charger is plugged in. This fixes it.
Wireless charging requires a strong connection between your iPhone and the charger. Thick cases, metal objects, or a charger that's not powered can block the connection. We'll check all the basics and your iPhone will charge again.
- ✓Check that the charger is plugged into a power outlet
- ✓Check if you have a thick case on your iPhone
- ✓Check that the iPhone is centered on the charger, not at an edge
- ✓Check if there are any metal objects like coins or keychains near the charger
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not removing the case even though it's too thick to allow the wireless signal through
- Assuming the charger is broken when actually it's just not plugged in
- Not centering the iPhone properly on the charger, which breaks the alignment
Signs you need professional help
- If you've removed the case, made sure the charger is powered, removed any metal objects, and centered the iPhone properly but it still won't charge, the hardware can be damaged. Contact us and we can test the charger.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
