New emails aren't showing up in Apple Mail on your Mac
Apple Mail has lost its connection to the email server and isn't checking for new messages. Force quit Mail completely, then restart it to refresh the connection. If that doesn't work, manually refresh your mailbox to force an immediate check.
Apple Mail checks the email server every few minutes for new messages. When the connection to the server gets stuck or frozen, new emails don't come through even though they've arrived. Restarting Mail refreshes that connection. If restarting doesn't work, you can manually refresh the mailbox to force it to check for new messages right now.
- ✓Check that your internet connection is working by opening a web browser
- ✓Make sure you're looking at the correct email account if you have multiple accounts set up
- ✓Have Mail open and ready so you can see emails arrive as they come in
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Waiting for emails to arrive without restarting Mail. The frozen connection won't fix itself
- Just closing the Mail window instead of force quitting it. The connection stays stuck in the background
- Checking the wrong email account if you have multiple accounts set up
Signs you need professional help
- New emails still aren't showing after you've force quit Mail, restarted it, and refreshed your mailbox.
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