Headset keeps switching audio back to phone speaker
Your device is automatically switching to the speaker because it thinks the speaker is the default. Go to your sound settings and set the headset as the default audio output.
Your device has multiple audio outputs and it's choosing the speaker instead of the headset. Setting the headset as the default output fixes this.
Risk: Low
⏱ 2–5 minutes
Beginner
⚡ Before you start
- ✓Have your headset connected and working
- ✓Know how to access your device's sound settings
- ✓Be ready to make a test call to confirm the fix
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not setting the headset as the default output
- Only fixing it in one app when the system default needs changing
- Not checking app-specific audio settings
Signs you need professional help
- If you've set the headset as default in both system settings and your call app but it still switches, give us a call.
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