Bluetooth mouse keeps disconnecting every few minutes
Bluetooth mouse disconnects are caused by low battery, interference from other devices, or the mouse being too far from your computer. First, replace the batteries in the mouse with fresh ones. This fixes it for most users. If that doesn't work, move your computer away from other wireless devices like WiFi routers, microwaves, or cordless phones.
Your Bluetooth mouse and computer talk to each other wirelessly on the same frequency as WiFi and microwaves. When the battery gets low, the signal weakens and the connection drops. Interference from other devices in the same room can also break the connection. Fresh batteries and a clear space away from other wireless devices will fix this in nearly all cases.
- ✓Have fresh AA or AAA batteries ready to replace the ones in your mouse
- ✓Be in the same room as your WiFi router and mouse while testing
- ✓Know the typical distance between your mouse and computer so you can test moving it closer
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Assuming the mouse is broken when it's actually just running on low batteries
- Leaving the mouse right next to the WiFi router or microwave instead of moving it away
- Not replacing both batteries at the same time. Always use matching new batteries, never mix old and new
Signs you need professional help
- If you've tried all these steps and it still doesn't work, give us a call and we'll sort it out.
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