Wireless mouse keeps disconnecting every few minutes
Wireless mice disconnect from low batteries, weak Bluetooth signal, or device interference. Check the battery level first. Low batteries are the primary cause. If batteries are fine, move the mouse closer to your computer and turn off other Bluetooth devices.
Wireless mice use either Bluetooth or a USB receiver to talk to your computer. When that connection is weak or interrupted, the mouse cuts out and has to reconnect. Low batteries, distance, and other wireless devices all cause disconnections. The fix is simple. Fresh batteries, move closer, or turn off competing Bluetooth devices.
- ✓Have fresh AA or AAA batteries ready to test
- ✓Know the typical distance between your mouse and computer so you can test moving it closer
- ✓Know which Bluetooth devices are connected to your computer currently
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking the battery level before trying anything else. Disconnections are commonly caused by low batteries
- Assuming the mouse is broken when it just needs fresh batteries or a closer position
- Leaving multiple Bluetooth devices connected at once. They fight for the signal and cause the mouse to drop out
Signs you need professional help
- If you've tried all these steps and it still doesn't work, give us a call and we'll sort it out.
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