Audio only coming through one side of your headset
Check that the volume balance is centered in your audio settings. If it is centered, the headset cable is damaged or one speaker is broken. Try a different audio source to confirm one side is actually broken.
When only one side of your headset works, it's caused by a broken internal speaker, a damaged cable, or unbalanced volume settings. Checking audio balance and testing with different apps tells you which it is.
Risk: Medium
⏱ 5–10 minutes
Beginner
⚡ Before you start
- ✓Have a test audio source ready like music, a video, or a call
- ✓If your headset is wireless, make sure it's fully charged
- ✓Have a second device available to test the headset on if needed
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking the balance setting before assuming the headset is broken
- Not testing with different apps or audio sources
- Not trying a different headset to rule out the computer as the problem
- Trying to repair a damaged cable yourself with tape
Signs you need professional help
- If you've checked the balance, tested multiple audio sources, and the problem is definitely one broken speaker, give us a call and we'll arrange a replacement.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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