Email inbox full, not receiving new emails
Your email account has hit its storage limit and new emails can't arrive. Delete old emails and empty your trash, and you'll start receiving again within minutes.
Email accounts have a storage limit, 15GB for personal accounts. Large attachments, old messages you never delete, and spam add up fast. Once you hit the limit, new emails bounce back. We'll clean out your inbox and empty your trash so you can receive again.
Risk: Medium
⏱ 10–20 minutes
Beginner
⚡ Before you start
- ✓Know your email provider login credentials — you'll need to access the full settings on a computer or in the app
- ✓Have a second email account available for testing
- ✓If you have important emails with large attachments, save those attachments to your computer first before deleting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Deleting emails but not emptying trash, so the space doesn't actually get freed
- Trying to delete too many emails at once instead of doing it in batches
- Saving attachments to your computer but leaving the original emails, which still take up space
Signs you need professional help
- If you've deleted emails and emptied trash but you're still out of space, or if new emails still aren't arriving after you've made room, get in touch and we'll check if there's another issue with your account.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
